Travel CRM, SRM & Marketing Portal

Map relationships, run campaigns and link them to real bookings.

Who it’s for : Organisations that want to move beyond spreadsheets and generic CRMs to a travel-specific relationship and marketing engine.

Sales & account management

Activities, tasks and follow-ups by account and supplier
Pipelines for B2B and corporate deals

Business outcomes

Profiles for corporate accounts, agencies, sub-agents, retail customers
Traveller profiles linked to one or multiple companies
Full trip history, destinations and product mix per traveller/account

CRM – Customer & Traveller 360°

Central records for hotels, airlines, DMCs, transport, excursions, insurance
Contracts, seasonal rates, allotments, offers and cancellations
Supplier performance analytics (volume, revenue, margin, complaints)

SRM – Supplier Relationship Management

Segmentation by market, segment, spend, products and destinations
Email, WhatsApp and social campaigns linked to TravWare data
Tracking of campaign performance in terms of real bookings and revenue, not just clicks

Social & Marketing Portal (SCRM)

True 360° view of your most valuable customers, travellers and suppliers
Marketing spend connected to revenue and margin, not guesses
Stronger B2B and B2C relationships built on data, not intuition

Learn About CRM & SRM

Supporting Technology: Cybersecurity, IoT & Engineering
Underpinning every solution with secure, scalable technology.
Although listed on the Technology & Security page, these capabilities function as cross-cutting solutions that strengthen every TravWare deployment.

Cybersecurity

SOC-as-a-Service for continuous monitoring
Penetration testing and Red Teaming for TravWare and related systems
GRC advisory to align travel platforms with security standards and regulations

IoT & Smart Hospitality

Design of secure IoT environments for hotels, resorts and attractions
Integration between physical assets and TravWare where appropriate

Software Engineering

Mobile apps (native and cross-platform)
Integration layers with existing ERPs, CRMs, HIS, PMS and government systems
Custom modules for large enterprises and public-sector programs

Start with the Solution that Matters Most

Whether your immediate need is to:

Stabilise finance and reconciliation,
Launch or upgrade your B2B/B2C/Corporate booking,
Bring corporate travel under control, or
Build a CRM/SRM and marketing engine,

E2E County – TravWare can start with that solution and expand with you, using the same integrated platform.

Request a Solutions Consultation

Start with the Solution that Matters Most

Travel Technology Solutions for the MENA Travel Ecosystem

E2E County – TravWare provides a portfolio of travel-native solutions built on one integrated platform—covering ERP, booking, CRM, SRM, reconciliation and analytics—for DMCs, TMCs, OTAs, consolidators, tour operators and hospitality groups across Egypt, UAE, Saudi Arabia, GCC and North Africa.

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ERP & Back-Office Control

Travel ERP & back-office control for multi-company, multi-currency operations

Unified CRS Booking

B2B, B2C, corporate and white-label booking from a unified CRS and rule engine

Corporate Travel Management

Corporate travel management for regional and global organisations

BSP & Financial Reconciliation

BSP, sales and supplier reconciliation for finance teams

Travel CRM & SRM Tools

Travel-specific CRM, SRM and marketing tools connected to real bookings

Solutions Built on a Single, Integrated Platform

All TravWare solutions are delivered on top of one travel-native platform. This means:

One core architecture for ERP, booking, CRM, SRM, operations and analytics
One data model for customers, travellers, suppliers, products and channels
One security and governance framework informed by our cybersecurity and engineering teams

You can start with the solution that solves your most urgent problem—ERP, booking, corporate travel, reconciliation, CRM/SRM—and expand over time without changing platform.

Travel ERP & Financial Control

Replace generic accounting and spreadsheets with a travel-native ERP.

Who it’s for

Agencies, DMCs, TMCs, OTAs, consolidators, tour operators and travel groups that operate across Egypt, UAE, Saudi Arabia, GCC and North Africa and need strong financial control.

Key capabilities

Multi-company & multi-currency ledgers for regional holdings and branches
Automatic posting from bookings, tickets, vouchers and supplier services into the general ledger
Tax & e-invoice readiness aligned with regulations in key MENA markets
BSP & GDS integration hooks to support structured airline reconciliation
Supplier reconciliation for hotels, DMCs, bedbanks and other providers
Real-time P&L and balance sheets by product, branch, supplier, destination and channel

Business outcomes

Accurate, real-time financials across multiple entities and currencies
Faster month-end closing and audit preparation
Less manual work and fewer reconciliation errors
A financial foundation suitable for boards, investors and regulators

B2B & B2C Booking Engine

One CRS powering B2B agents, B2C travellers, corporate travel and white-label partners.

Who it’s for

OTAs, consolidators, DMCs, tour operators, TMCs and networks of agents/sub-agents who want to sell across multiple channels in GCC and North Africa using one engine.

Key capabilities
- B2B agent portals
- Agent login, net rates and commissions
- Credit limits & payment terms
- Markups by destination, product, market or agent
- B2C booking websites and mobile journeys
- Search and book flights, hotels, packages, transfers, excursions, insurance
- Promotions, discounts and campaigns by market/season
- Corporate (B2E) travel portals
- Company-specific fares and policies
- Approval workflows and cost-center tracking
- Detailed reporting for procurement and finance
- White-label portals
- Branded experiences for partners using your content and technology
- Flexible theming and configuration without new code
- Central CRS & rule engine
- Unified contracts and inventory
- Dynamic packaging (flight + hotel + transfers + excursions)
- Integrations to GDS/NDC, bedbanks, channel managers and insurance providers
Business outcomes
- Faster time-to-market with new channels and partners
- Consistent pricing and rules across all markets
- Higher conversion and better control of distribution costs

Discover the Booking Engine

Corporate Travel Management

Portals, policies and analytics for business travel in MENA.

Who it’s for

TMCs and internal travel desks that serve large organisations and governments in Egypt, UAE, KSA, GCC and North Africa.

Key capabilities

Corporate portals
Dedicated login and profile per company
Tailored content, fares and supplier preferences
Travel policies & approvals
Policy rules by role, destination, budget and trip type
Automated approval workflows (line manager, HR, finance)
Exception handling and policy compliance reporting
Cost allocation
Cost centers and projects
Integration with ERP and HR systems
Spend visibility per department, region or project
Duty of care & traveller tracking (where supported)
Overview of travellers on trip by destination
Support for risk and safety workflows

Business outcomes

Stronger control of corporate travel spend
Better policy compliance and fewer manual approvals
A more professional digital experience for corporate clients
Differentiation for TMCs in competitive MENA markets

Faster go-live with white-label and partner-ready architecture

Pricing and margin discipline through yield intelligence and governance

Workflow depth for complex travel and medical journeys

Explore Corporate Travel Solutions

BSP, Sales & Supplier Reconciliation

BSP & GDS reconciliation

Import BSP and GDS reports
Match by ticket number, PNR, dates, passenger, amounts
Highlight unmatched, duplicated or inconsistent items

Supplier reconciliation

Hotel, DMC and bedbank statements
Matching against TravWare bookings, invoices and ledgers

Exception workflows

Worklists for finance teams to resolve mismatches
Full history of adjustments and approvals

Audit trails & reporting

Traceability from external document → booking → invoice → ledger
Reports for auditors, management and regulators

Business outcomes

Less revenue leakage and fewer financial surprises
Shorter month-end closing cycles
Increased trust in financial numbers from management and investors

Automated matching for BSP, GDS and supplier statements.

Who it’s for

Finance teams in agencies, DMCs, TMCs, OTAs and consolidators managing high ticket volumes and many suppliers.

See Reconciliation in Action

Travel CRM, SRM & Marketing Portal